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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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April Bell

October 15, 2025

5  out of  5
rating by April Bell
"Lori and her team are great to work with. They are always available if I have questions and quick to respond."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Timothy Wintering

October 15, 2025

5  out of  5
rating by Timothy Wintering
"Great experience working with Jackie M! She took plenty of time to walk through different scenarios, explaining everything and answering all my questions to help us make the best decisions for our needs with our coverage."
We responded:
"Thank you for your thoughtful review! We’re delighted to hear that Jackie took the time to thoroughly explain your coverage options and guide you through different scenarios to help you make the best decisions. At Lori Vajdich State Farm Insurance, our goal is to provide clear, personalized insurance solutions that meet your unique needs. We appreciate your trust and look forward to continuing to support you!"
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Laurie Hogya

October 15, 2025

5  out of  5
rating by Laurie Hogya
"Connie was absolutely wonderful! She responded immediately to my email inquiry and helped us make the necessary changes. This office as a whole has been nothing less than fantastic with great customer service!"
We responded:
"Thank you for your fantastic feedback! We’re thrilled to hear that Connie provided prompt and helpful service for your insurance needs. At Lori Vajdich State Farm Insurance, we take pride in delivering exceptional customer service and competitive pricing to ensure you have the right coverage. We truly appreciate your trust and look forward to continuing to serve you!"
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Angel

October 14, 2025

5  out of  5
rating by Angel
"I have been a State Farm Customer since 2013 and I have always received great customer service and professionalism from this company. The two agents who always assist me no matter the situation or timing are Lori Vajdich and Liz LoGrande. They always answer and respond quickly to my questions."
We responded:
"Thank you for your loyal support since 2013! We’re proud to hear that Lori Vajdich and Liz consistently provide you with great customer service, professionalism, and timely responses for your vehicle and renter’s insurance needs. At Lori Vajdich State Farm Insurance, we’re dedicated to delivering personalized coverage and exceptional care to our valued clients. We truly appreciate your trust and look forward to serving you for many more years!"
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Anna Makhneva

October 7, 2025

5  out of  5
rating by Anna Makhneva
"Mary McKeon is absolutely amazing! She handles my property and auto insurance and has made the entire process so easy and stress-free. She’s incredibly responsive, kind, and always goes above and beyond to help. I’ve never had a better experience with insurance - highly recommend!"
We responded:
"Thank you for your wonderful review! We’re thrilled to hear that Mary has provided you with such responsive, kind, and exceptional service for your property and vehicle insurance. At Lori Vajdich State Farm Insurance, we strive to make the insurance process easy and stress-free while delivering great value. We truly appreciate your recommendation and look forward to continuing to support you!"
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Ben _

October 6, 2025

5  out of  5
rating by Ben _
"Great rates and quickly replies to all of our needs in a courteous and professional manner."
We responded:
"Thank you for your positive feedback! We’re glad to hear you’re pleased with our great rates and that our team responds quickly and professionally to all your property insurance needs. At Lori Vajdich State Farm Insurance, providing courteous, efficient service and competitive coverage options is our priority. We appreciate your trust and look forward to continuing to serve you!"
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Chelsea Lilly

October 6, 2025

5  out of  5
rating by Chelsea Lilly
"Had a wonderful experience setting up insurance policies with both Jackie and Connie! Would definitely recommend!"
We responded:
"Thank you for your fantastic review! We’re thrilled to hear that Jackie and Connie provided you with a wonderful experience while setting up your insurance policies. At Lori Vajdich State Farm Insurance, we’re committed to offering competitive pricing and personalized coverage solutions tailored to your needs. We truly appreciate your recommendation and look forward to continuing to serve you!"
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Stephanie Greig

September 30, 2025

5  out of  5
rating by Stephanie Greig
"Kellie was so helpful and very easy to work with!"
We responded:
"Thank you for your kind feedback! We’re delighted to hear that Kellie was helpful and made your experience easy and enjoyable. At Lori Vajdich State Farm Insurance, we’re committed to providing friendly, personalized service to meet all your insurance needs. We appreciate your trust and look forward to assisting you again!"
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Miranda Pitrone Art

September 30, 2025

5  out of  5
rating by Miranda Pitrone Art
"We have had a lot of ups and downs lately with our vehicles and this office has been so helpful. Kelly got our reimbursement for towing out immediately so we will not be out of pocket for long."
We responded:
"Thank you for sharing your experience! We’re glad to hear that Kellie was able to assist you promptly with your towing reimbursement and help ease the challenges with your vehicles. At Lori Vajdich State Farm Insurance, we’re committed to providing responsive support and ensuring your vehicle insurance claims are handled efficiently. We appreciate your trust and are here for you whenever you need us!"
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matt garcher

September 26, 2025

5  out of  5
rating by matt garcher
"Recently worked with Jackie to set up a life insurance policy. She made the whole process smooth and answered all of my questions with ease. Highly recommend!"
We responded:
"Thank you for your wonderful feedback! We’re happy to hear that Jackie made setting up your life insurance policy smooth and straightforward while addressing all your questions. At Lori Vajdich State Farm Insurance, we strive to provide clear guidance and personalized coverage options for both life and vehicle insurance. We truly appreciate your recommendation and look forward to serving you in the future!"
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Jesse Jo

September 24, 2025

5  out of  5
rating by Jesse Jo
"Connie made the whole business insurance process easy and stress-free. She was knowledgeable, responsive, and truly cared about finding the right coverage for my needs. Highly recommend working with her!"
We responded:
"Thank you for your fantastic review! We’re glad to hear that Connie made your commercial insurance process easy and stress-free while providing knowledgeable and responsive service. At Lori Vajdich State Farm Insurance, we’re dedicated to finding the right coverage tailored to your business needs at a great price. We truly appreciate your recommendation and look forward to continuing to support you!"
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Marcia

September 23, 2025

5  out of  5
rating by Marcia
"Absolutely perfect and professional."
We responded:
"Thank you for your kind feedback! We’re delighted to hear you had a perfect and professional experience with Lori Vajdich State Farm Insurance. Providing exceptional service and tailored insurance solutions is our top priority. We appreciate your trust and look forward to continuing to serve you!"
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dylan bordelon

September 22, 2025

5  out of  5
rating by dylan bordelon
"I had a recent change in coverage and worked with the agent Jackie! She took her time to explain each coverage making the switch over very easy! Thank you guys!"
We responded:
"Thank you for sharing your experience! We’re so glad Jackie was able to walk you through your coverage options and make your policy switch smooth and stress-free. At Lori Vajdich State Farm Insurance Agency, we’re committed to making sure every customer understands their protection and feels confident in their insurance. We truly appreciate your trust!"
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Tabitha Darling

September 22, 2025

5  out of  5
rating by Tabitha Darling
"Mary McKeon is very knowledgeable and so easy to work with! Such a great experience for our first time homeowners. I would definitely recommend her to anyone needing homeowner's insurance."
We responded:
"Thank you so much for your kind words! We’re thrilled Mary was able to make your first homeowners insurance experience smooth and stress-free. Helping new homeowners feel confident and protected is exactly what we’re here for at Lori Vajdich State Farm Insurance Agency. We truly appreciate your recommendation!"
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Kara Smith

September 22, 2025

5  out of  5
rating by Kara Smith
"I work with Jackie through this team, and I am very impressed with the services we receive. I recommend everyone to switch to State Farm. I’ve had nothing but good experiences. We started with auto insurance, then added renter’s insurance and now we have recently added life insurance for both my husband and I. We are also looking into life insurance for both of our children. It’s nice working with people who care and want to help you succeed. Thank you Jackie!"
We responded:
"Thank you for trusting our team with your auto, renters, and life insurance needs! We’re so glad Jackie has been able to provide caring and knowledgeable service as you build a strong protection plan for your family. We truly appreciate your recommendation of the Lori Vajdich State Farm Insurance Agency and look forward to continuing to help safeguard what matters most!"
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Dakota Harvey

September 17, 2025

5  out of  5
rating by Dakota Harvey
"Kellie Gugliotta has been super helpful and clear with the information, this made it super easy and the hospitality has been amazing. She gets back fast and gets things done ahead of time. I would definitely recommend Kellie G. Thanks again!! :)"
We responded:
"Thank you for your kind words! We’re thrilled to hear that Kellie Gugliotta provided clear, timely information and exceptional hospitality, making your vehicle insurance experience easy and stress-free. At Lori Vajdich State Farm Insurance, we’re committed to delivering prompt, personalized service to meet all your insurance needs. We truly appreciate your recommendation and look forward to continuing to assist you!"
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Kelly O'Brien

September 17, 2025

5  out of  5
rating by Kelly O'Brien
"This office in Mentor is outstanding with their services! My contact Liz and Connie are always available to assist me with my questions or concerns. I would recommend this State Farm Agency to everyone!"
We responded:
"So happy we can help and take care of you! Appreciate the shout out! Thanks Kelly!"
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Ali Palecek

September 15, 2025

5  out of  5
rating by Ali Palecek
"Liz is absolutely amazing and always helps us with everything we need. They are an amazing full service team that can help with all your insurance needs. Highly recommend!"
We responded:
"Thank you for your wonderful review! We’re so glad to hear that Liz and our full-service team provided you with exceptional support across your life, property, and vehicle insurance needs—all at a reasonable price. At Lori Vajdich State Farm Insurance, we’re dedicated to delivering personalized coverage solutions and outstanding customer service. We truly appreciate your recommendation and so glad you are part of our State Farm Family!"
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Bethany Bradshaw

September 9, 2025

5  out of  5
rating by Bethany Bradshaw
"Mary at this office has been amazing and so thoughtful. I recently moved to the area and she helped me sort out my renters and car insurance so quickly."
We responded:
"Thank you for sharing your positive experience! We’re delighted to hear that Mary provided thoughtful and efficient assistance with your vehicle and renter’s insurance after your recent move. At Lori Vajdich State Farm Insurance, we’re committed to making insurance transitions smooth and ensuring you have the right coverage tailored to your needs. We appreciate your trust and look forward to continuing to support you!"
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jayden owens

September 8, 2025

5  out of  5
rating by jayden owens
"Connie was so nice and awesome to talk to she helped me understand things and answered any questions I had!"
We responded:
"Thank you for your kind feedback! We’re glad Connie was able to provide you with friendly, clear guidance and answer all your questions about your motorcycle and vehicle insurance. At Lori Vajdich State Farm Insurance, our goal is to make sure you fully understand your coverage options so you feel confident and protected. We appreciate your trust and look forward to continuing to serve you!"
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Magdalene Mary

August 27, 2025

5  out of  5
rating by Magdalene Mary
"Kellie gave me good news that my rates were going down and increased my coverage while still saving me money...looking forward to seeing it in my next bills. This particular agency has been very helpful to me throughout the decade I've been with them. Lori and her team are great!"
We responded:
"Thank you for your wonderful review! We’re thrilled that Kellie was able to help lower your rates with State Farm while increasing your coverage—delivering great value and peace of mind. At Lori Vajdich State Farm Insurance, we’re committed to providing personalized insurance solutions and exceptional service to our clients, many of whom have trusted us for years. We truly appreciate your loyalty and look forward to continuing to support your insurance needs for many more years to come!"
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Erandi Ramirez

August 22, 2025

5  out of  5
rating by Erandi Ramirez
"Liz was amazing.! She helped me out with my car insurance policy and motorcycle.! Very helpful and patient.!"
We responded:
"Thank you for your kind words! We’re delighted to hear that Liz provided you with patient and helpful service while assisting with both your car and motorcycle insurance policies. At Lori Vajdich State Farm Insurance, we’re dedicated to offering personalized coverage solutions and clear guidance to meet all your insurance needs. We appreciate your trust and look forward to continuing to support you!"
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Monica Russman

August 19, 2025

5  out of  5
rating by Monica Russman
"Such a great insurance agency! Liz has always been very helpful with any questions I may have and always letting me know what's needed. I highly recommend Lori & her team!"
We responded:
"Thank you so much for your kind words and recommendation! We’re so glad to hear that Liz has been helpful in answering your questions and keeping you updated on what’s needed for your policies. At Lori Vajdich State Farm, our goal is to make sure your coverage is clear, comprehensive, and tailored to your needs. We truly appreciate your trust in our agency and look forward to continuing to protect what matters most to you!"
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Lindsey Speyer

August 18, 2025

5  out of  5
rating by Lindsey Speyer
"We love working with Lori's office! She has a great team, including Kellie G who recently helped me explore my insurance options for an upcoming move. Everyone is always friendly and goes above & beyond to make sure they are providing the right service and I appreciate that attention to detail. It's good to know you're covered!"
We responded:
"Thank you for your wonderful feedback! We’re so glad to hear that Lori and our team, including Kellie, provided you with a tentative personalized service as you explored insurance options for your upcoming move. At Lori Vajdich State Farm Insurance, we’re committed to going above and beyond to ensure you have the right coverage tailored to your needs. It’s our priority that you feel confident and well protected every step of the way. We truly appreciate your trust and look forward to continuing to serve you!"
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K M

August 14, 2025

5  out of  5
rating by K M
"Wonderful experience! Lori and Connie were wonderful, and I saved $150 per 6 months (switched from Grange). All humans, no bots answering the phone!!!"
We responded:
"Thank you for sharing your wonderful experience! We’re thrilled to hear that Lori and Connie provided you with exceptional, personalized service and helped you save $150 every six months by switching your insurance from Grange. At Lori Vajdich State Farm Insurance, we take pride in offering real, friendly support—no bots, just knowledgeable team members ready to assist you. We appreciate your trust and look forward to continuing to provide you with great coverage and service!"