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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Len Udell

February 6, 2025

5  out of  5
rating by Len Udell
"I have been with Lori and State Farm for 20-25 years. I have used them for vehicle and homeowners coverage in the past and more recently for commercial property and business liability. Lori's office is the friendliest and most accommodating staff in the industry. I made the mistake of going with a "cheaper" insurance company about 15 years ago for about a year and I lived to regret it. You get what you pay for and I have never had a problem with the few claims I have submitted. They have a loyal customer in me!"
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Dee Nagy

February 5, 2025

5  out of  5
rating by Dee Nagy
"Jackie Matchinga has been absolutely amazing!! She has helped me step by step through the entire process of switching over my auto insurance and obtaining the perfect life insurance for me. She explains everything very thoroughly which made this process a lot less stressful than it has been in the past. Highly recommend."
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Jackie provided you with exceptional service while guiding you through the process of switching your auto insurance and securing the right life insurance policy. Our team strives to make the insurance experience as seamless and stress-free as possible, and it’s great to know that Jackie’s thorough explanations made a positive impact. We appreciate your recommendation and look forward to assisting you with all your insurance needs in the future!"
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Mike Southworth

February 5, 2025

5  out of  5
rating by Mike Southworth
"I’ve been with them for 12 or 13 years now and the service has always been phenomenal. Liz is my main contact person and she’s always fantastic. She’s always very helpful, prompt and in a great mood. Thank you Liz and everyone at Vajdich Insurance!"
We responded:
"We truly appreciate your loyalty over the past 12 or 13 years. It's fantastic to hear that Liz has consistently provided you with phenomenal service. Our team is dedicated to delivering prompt and helpful support, and we’re thrilled that Liz’s positive attitude has made your insurance experience enjoyable. Thank you for choosing Vajdich Insurance, and we look forward to continuing to meet all your insurance needs!"
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Drew It Up

February 3, 2025

5  out of  5
rating by Drew It Up
"Been with them for years, they’re awesome!"
We responded:
"Thank you for your kind words! We're thrilled to hear you've had a great experience with Lori Vajdich State Farm Agency over the years. Your support means a lot to us! If you need anything in the future, we're always here to help."
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Ray J Marshall Jr.

January 30, 2025

5  out of  5
rating by Ray J Marshall Jr.
"I have the pleasure of working with Connie Brinkley and ensuring my business is in good hands. Because of Connie, I can focus on making my patients' care the priority knowing that my insurance needs are being handled by the best of the best. Would recommend to anybody looking for an awesome person who happens to also be an awesome agent."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Connie Brinkley has made such a positive impact on your experience with our agency. Providing excellent service and peace of mind for our clients is our top priority, and we're glad that you feel confident in your insurance needs. Your recommendation means a lot to us, and we appreciate your trust in Lori Vajdich State Farm Insurance Agency. If you ever need anything in the future, don’t hesitate to reach out!"
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Brandon Eberlin

January 28, 2025

5  out of  5
rating by Brandon Eberlin
"Kellie is awesome! Always puts a smile on your face, is knowledgeable and goes above and beyond!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Kellie has made such a positive impact on your experience. Her dedication to providing exceptional service is truly appreciated. If you ever need assistance in the future, don’t hesitate to reach out!"
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Eswar Kumar

January 28, 2025

5  out of  5
rating by Eswar Kumar
"Everything went smooth and good first time getting insurance. She helps me and offered me good deals."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Tanya Humphres

January 22, 2025

5  out of  5
rating by Tanya Humphres
"Working with Liz has been an amazing experience. She has been quick and efficient when answering questions and has make getting car and home policy a quick and easy process."
We responded:
"We’re thankful for your feedback! So happy Liz has been quick and efficient when answering questions for your car and home insurance policies to make it an easy process! It’s our pleasure to assist you with your insurance needs! If there is anything else we can do to help, please let us know! "
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MantisVillainy

January 18, 2025

5  out of  5
rating by MantisVillainy
"Great experience working with Connie. She was polite, knowledgeable and fast. Very pleased working with her."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Connie at Lori Vajdich State Farm Agency provided you with a great experience. Our team is dedicated to delivering excellent insurance service, and it's always rewarding to know when we've met that goal. If you have any more questions about your insurance needs or need assistance in the future, don't hesitate to reach out. We appreciate your support!"
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julia gregory

January 16, 2025

5  out of  5
rating by julia gregory
"Every agent that i’ve been in contact with at statefarm has gone above and beyond to answer any question i have. i’ve never once felt like a burden. i’m constantly receiving quick responses!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with our team at State Farm. Providing excellent service and support is our top priority, and we're glad to know that you feel valued and heard. If you ever have more questions or need assistance, don't hesitate to reach out. We appreciate your trust in us!"
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Holly Nortunen

January 10, 2025

5  out of  5
rating by Holly Nortunen
"Kellie provides unmatched customer service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Jessie Duncan

January 8, 2025

5  out of  5
rating by Jessie Duncan
"Liz is very prompt, courteous, knowledgeable and professional. I like that she isn't pushy and doesn't talk in circles. She always answers my questions and addresses my concerns in "real talk" not "sales people" talk. Communication is top notch!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Liz has provided you with prompt, courteous, and knowledgeable service for your insurance needs. It's great to know that her straightforward communication style has made a positive impact on your experience with the Lori Vajdich State Farm Agency. We strive to ensure our clients feel valued and well-informed, and your feedback truly reflects that. "
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Joey Ariemma

January 7, 2025

5  out of  5
rating by Joey Ariemma
"Jackie was incredibly helpful to my wife and I! Super communicative and punctual. We would 100% recommend her and State Farm to any looking in the NE Ohio area."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Jackie provided you and your wife with such excellent insurance service. At the Lori Vajdich State Farm Agency, we strive to ensure our customers feel supported and informed. Your recommendation means a lot to us, and we're grateful for your trust in our team. If you ever need assistance in the future, don’t hesitate to reach out!"
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James Baran

December 30, 2024

5  out of  5
rating by James Baran
"Lori and her team are outstanding. I purchased a new car; Jackie and Kellie did an excellent job of getting my insurance policy updated. They were very informative and efficient. First class service once again. Thank you all!"
We responded:
"So happy the team was informative and efficient in getting your insurance policy updated with your new car! Thanks for the kind words! We are happy to help and strive to provide first class service!"
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T L

December 26, 2024

5  out of  5
rating by T L
"I had the pleasure of speaking with Kellie Gugliotta at State Farm to add a new vehicle to my policy. Kellie was nothing short of excellent—professional, knowledgeable, and incredibly helpful. She made the entire process smooth and stress-free, addressing all my questions with patience and clarity. It's not often you come across such outstanding customer service. Thank you, Kellie, for your exceptional assistance!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Kellie provided you with such excellent service while adding your new vehicle to your policy. We strive to make every experience smooth and stress-free, and it's wonderful to know that Kellie's professionalism and knowledge made a difference for you. We appreciate your feedback and are here to help with any future insurance needs you may have!"
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Jack Greene

December 24, 2024

5  out of  5
rating by Jack Greene
"Worked with Kellie on updating information and can’t say enough positive comments about the experience. She listened to my current needs and offered her advice on what she thought were the best changes for my policy. Grateful for her expertise!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Kellie at our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Lisa Petrucci

December 19, 2024

5  out of  5
rating by Lisa Petrucci
"This office l is absolutely amazing! Connie is very efficient and quick to handle all questions and needs. She is such a pleasure to work with!"
We responded:
"Thank you so much for your kind words! Happy we are efficient and quick to handle all your insurance questions and needs!"
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Christa Walker

December 12, 2024

5  out of  5
rating by Christa Walker
"If I could give a 10 I would. Anytime I’ve reached out to Mary with any questions or concerns she is right there to take care of everything. She’s been such a blessing for my husband and I. Always so polite and very knowledgeable."
We responded:
"Thank you so much for your kind words! We truly appreciate your 5-star review and are thrilled to hear about your positive experience with Mary. She is indeed an invaluable member of our team, and we’re glad she has been able to assist you and your husband with your insurance needs. Your satisfaction means the world to us, and we’re here to help anytime you need us."
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edward sajovic

December 12, 2024

5  out of  5
rating by edward sajovic
"I love working with this Team! Connie Brinkley has great customer service, follow up, and options to support my personal and business needs."
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that you love working with our team, and we’re especially glad that Connie has provided you with excellent customer service and support for both your personal and business needs. We are committed to helping our clients find the best options available, and your feedback truly motivates us to keep up the great work."
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Michelle Grossman

December 11, 2024

5  out of  5
rating by Michelle Grossman
"Lori and her team are amazing. They took the time to explain my policy and answered my questions. They definitely know their stuff . Thanks ladies !!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Jose Porras

December 9, 2024

5  out of  5
rating by Jose Porras
"The most exceptional staff I have ever encountered! I wholeheartedly recommend them; their customer service is truly outstanding!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with our team at Lori Vajdich State Farm Agency. Providing exceptional customer service is our top priority, and your kind words motivate us to keep delivering the best for our clients. We truly appreciate your recommendation and look forward to serving you for your insurance needs in the future!"
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Erica Prior

December 6, 2024

5  out of  5
rating by Erica Prior
"Lori is great to work with. She is extremely knowledgeable and takes her time to ensure we have everything that we need."
We responded:
"Thank you for taking the time to leave such a thoughtful review! We’re thrilled to hear that you had a great experience working with Lori. Her commitment to providing knowledgeable and personalized service is truly what sets our team apart. We appreciate your trust in us and are always here to help with any of your insurance needs."
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Craig Vatty

December 6, 2024

5  out of  5
rating by Craig Vatty
"Very friendly and great customer care anytime we need something they go out of their way to help !!!!"
We responded:
"Thank you so much for your kind words! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with our team at Lori Vajdich State Farm. Providing exceptional customer care is our top priority, and it’s wonderful to know that we were able to go out of our way to assist you."
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Vincent Aldorasi

December 3, 2024

5  out of  5
rating by Vincent Aldorasi
"My wife received a quote for insurance from Lori which saved us quite a bit of money so it was a good thing. But what made it an even better decision is every time we’ve reached out to them they reply instantly. They go above and beyond to make sure any question or concerns are immediately answered and they’ve got the best attitude I’ve seen in a long time. Definitely recommend."
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that switching to State Farm we were able to provide you with a quote that saved you quite a bit of money on your insurance. It’s great to know that the Lori Vajdich State Farm team has been responsive to your needs as well. We pride ourselves on delivering exceptional customer service and a positive experience, so your feedback truly means a lot to us. We appreciate your recommendation and look forward to working with you!"
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taylor mikesell

November 25, 2024

5  out of  5
rating by taylor mikesell
"amazzzing and fast service!!!! i had received a quote from Jacqueline “Jackie” Matchinga that was unbeatable from my previous insurance company. She had a very quick response time and was very thorough in everything i needed to know and was extremely patient if I had any questions. I work two jobs so I didn’t have the time to sit on the phone and she quoted me via email in the span of 5 minutes back and forth with minimal emails. I’ll definitely be letting everybody know about how much i’ve saved making this switch & thank you so much Jackie for saving me time and money!!!!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Jackie was able to provide you with such exceptional service and an unbeatable quote. It's great to know that her quick response time and thoroughness made your experience seamless, especially with your busy schedule. We truly appreciate your recommendation and are glad to have you as part of our State Farm Family. Thank you for choosing the Lori Vajdich State Farm Agency!"