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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dan Martin

July 2, 2025

5  out of  5
rating by Dan Martin
"This is the best agency of any I have dealt with. I was disappointed with my prior company and was contacted by Mary to provide a quote. Not only did she provide me with a great rate, but was so kind and compassionate. I will be with this wonderful agency for years to come!"
We responded:
"Thanks Dan! Glad we could get you placed with insurance you want and need with a great insurance rate! Look forward to working together for many years to come and taking care of your insurance needs!"
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Michael

July 1, 2025

5  out of  5
rating by Michael
"I've been working with this office for my auto and home insurance for 5+ years now and it has been a pleasure! Lori and Liz have both been great and are always helpful and very responsive."
We responded:
"Thank you so much for your continued trust in Lori Vajdich State Farm Insurance Agency for your auto and home insurance needs over the past 5+ years! We’re delighted to hear that Lori and Liz have provided you with helpful, responsive service throughout your coverage journey. Our team is committed to delivering personalized insurance solutions and exceptional customer care to protect what matters most to you. It’s wonderful to know you’ve had a positive experience managing your policies with us. We truly appreciate your loyalty and look forward to serving you for many years to come!"
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Sherry Oberstar

June 25, 2025

5  out of  5
rating by Sherry Oberstar
"I am a long standing state farm customer through agent Lori Vajdich and recently Liz assisted me with a policy purchase. Liz has assisted me several times over the years and I have always found her to be professional, knowledgeable, and courteous. I would highly recommend this state farm agency !"
We responded:
"Thank you for your wonderful feedback! We are so glad to hear about your positive experiences with Lori Vajdich State Farm Insurance in Mentor. As a long-standing customer, your trust and loyalty mean everything to us. It's fantastic to know that Liz has consistently provided you with professional, knowledgeable, and courteous service while assisting you with your policy purchases. Our team is dedicated to ensuring that you receive the best insurance coverage tailored to your needs, and we’re thrilled that Liz exemplifies that commitment. We truly appreciate your high recommendation of our Mentor insurance agency!"
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Katelyn Livengood

June 19, 2025

5  out of  5
rating by Katelyn Livengood
"Kellie was an amazing help! I missed a payment and my policy was cancelled and she was able to help me reinstate it!"
We responded:
"Thank you for sharing your positive experience! We're thrilled to hear that Kellie was able to assist you in reinstating your policy after a missed payment. At Lori Vajdich State Farm Insurance Agency, we understand how important it is to maintain your insurance coverage, and we're committed to helping our clients navigate these situations effectively. Kellie’s ability to provide prompt and efficient support is what sets our team apart, and we're so glad she could help you get back on track with your coverage. Thank you for being a valued State Farm customer!"
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Kelly Melnyk

June 18, 2025

5  out of  5
rating by Kelly Melnyk
"We have been working with Mary McKeon on a condo policy for a first time buyer. She was amazing! Mary was on top of it from the get go. She stayed in constant communication thru out the whole process. Thank you for having Mary as one of your agents. She is truly an asset to State Farm."
We responded:
"Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Mary provided exceptional service while assisting with your condo insurance policy. At Lori Vajdich State Farm Insurance Agency, we strive to ensure our clients have a seamless experience, especially first-time buyers navigating the world of insurance. Mary’s dedication to clear communication and her proactive approach truly exemplify the high standards we uphold. We are proud to have her as part of our team, and your kind words affirm her commitment to providing the best possible coverage and support. Thank you once again for choosing Lori Vajdich State Farm!"
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Brandon Brown

June 16, 2025

5  out of  5
rating by Brandon Brown
"Always quick to reply and always gives the best rates, honestly the best insurance group I’ve ever worked with."
We responded:
"Thank you so much for your kind words and for taking the time to leave us a 5-star review! We're thrilled to hear that you appreciate our quick response time and our commitment to providing the best rates. We strive to deliver excellent service to all our customers, and it's great to know that we've met your expectations. "
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O

June 13, 2025

5  out of  5
rating by O
"Lori, Liz, and the rest of the team are Lightning fast, and always helpful! Thank you!"
We responded:
"Thanks for your kind words about your team at Lori Vajdich State Farm! We are so glad we can be lightning fast and helpful with your insurance needs!"
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Dajana Maracic

June 12, 2025

5  out of  5
rating by Dajana Maracic
"I had an absolutely wonderful experience with Jacqueline Matchinga. My parents were looking to switch car & homeowner insurance companies. My husband and I were trying to start our own new policy with State Farm (my husband already had this insurance through Lori and I have always heard amazing things). Not only did Jackie quote all of us rates that were lower than what we had previously, but she made the process quick and efficient. Jackie was a pleasure to work with, super friendly and knowledgeable and she answered any questions I had. Highly recommend Jackie and this team to anyone!"
We responded:
"Thank you so much for your glowing review! We're thrilled to hear about your wonderful experience with Jacqueline. Our goal at Lori Vajdich State Farm Insurance is to provide exceptional service while ensuring you and your family get the best coverage at competitive rates. It's fantastic that Jackie could assist both your parents and you and your husband in finding lower rates for your car and homeowner insurance. We pride ourselves on making the insurance process seamless and efficient, and it’s great to know that Jackie’s friendly demeanor and expertise made a positive impact on your experience. Your recommendation means the world to us! So happy you are part of our State Farm Family!"
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Derrick Krotine

June 11, 2025

5  out of  5
rating by Derrick Krotine
"Working with Connie on my new vehicle purchase has been flawless. Thank you!"
We responded:
"Thank you for your kind words! We're so glad to hear that working with the Lori Vajdich State Farm Agency on your new vehicle purchase was a smooth and positive experience. We like to make sure our customers are fully covered and confident in their auto insurance decisions. We appreciate your trust in our State Farm agency and are here to help with your insurance needs. Enjoy your new ride!"
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Ed Winter

June 10, 2025

5  out of  5
rating by Ed Winter
"Kelly was amazing. I was having some issues with a previous claim, was not getting any help from my claim rep, she went out of the way to get me taken care of. Thanks for your help"
We responded:
"We’re honored by your positive feedback and so glad Kellie was able to assist you with your insurance claim. Providing reliable customer service and making sure our customers feel support throughout the claims process is something we take very seriously at Lori here to help! Thanks again for choosing us!"
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Tom W

June 10, 2025

5  out of  5
rating by Tom W
"Jackie was truly fantastic to work with- incredibly quick, thoughtful, and knowledgeable! Strongly recommend reaching out!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Connor McCoy

June 5, 2025

5  out of  5
rating by Connor McCoy
"Working with Liz has been great! Always prompt and super helpful with any questions I have, would definitely recommend to anyone looking for insurance!"
We responded:
"Thank you so much for your kind words! We’re so glad to hear that working with Liz was a great experience - she truly goes above and beyond for our customers. Your recommendation means a lot to us, and we’re always here if you need anything. Thanks for being a part of our State Farm family!"
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Katy Wentzel

June 4, 2025

5  out of  5
rating by Katy Wentzel
"Connie Brinkley helped me quickly and easily set up a policy for my business. I have home and car policies with them already and recommend this office, they go above and beyond to communicate and assist quickly and efficiently!"
We responded:
"Thank you so much for taking the time to share your positive experience with Connie and our team at Lori Vajdich State Farm Insurance! We are thrilled to hear that Connie was able to assist you in setting up your business policy quickly and easily. Your continued trust in our office for your home, car insurance and now business means a lot to us. We strive to provide exceptional service and clear communication to all our clients, and it's wonderful to know that we are meeting those expectations. We appreciate your recommendation and look forward to continuing to support you with all your insurance needs! "
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Anne Manross

May 28, 2025

5  out of  5
rating by Anne Manross
"First, the fact that you can text this office with any issue is very convenient. Liz responded to me right away and was so helpful in getting our golf cart insured very quickly. Liz kindly made extra phone calls when I didn’t have specific information. I would highly recommend this office."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you found our texting feature convenient and that Liz was able to assist you so promptly with insuring your golf cart. We strive to provide exceptional service and it's wonderful to know that Liz went the extra mile to help you. Your recommendation of our Lori Vajdich State Farm Insurance Team means a lot to us, and we look forward to serving you in the future!"
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Matt Garbincus

May 26, 2025

5  out of  5
rating by Matt Garbincus
"I switched over to Lori as my state farm agent for home and auto coverage and couldn't be happier! Not only did they save me money they also alerted me of changes I should make to have better coverage. Her account manager, Jacqueline, was super helpful, professional and responsive."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great insurance service! If there is anything else we can do for your insurance needs, just let us know! "
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Leigh Drzik

May 22, 2025

5  out of  5
rating by Leigh Drzik
"Kellie went above and beyond to help us set our drive safe program"
We responded:
"Thanks for your kind words! So happy Kellie was able to provide you with exceptional service and help you set up your Drive Safe and Save Discount for savings on your auto insurance. My State Farm team and I are happy to be your good neighbor! Safe driving! "
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Bethany Harman

May 15, 2025

5  out of  5
rating by Bethany Harman
"Kelli was very helpful and friendly when I called and asked questions!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Kelli was able to assist you with your insurance and provide the friendly service we strive for at Lori Vajdich State Farm. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience."
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Mark Miller

May 13, 2025

5  out of  5
rating by Mark Miller
"Connie Brinkley did a excellent job helping me to switch to State Farm. She was very friendly,informative and helped me thru the process in a excellent way."
We responded:
"Thank you for your kind words! We're thrilled to hear that Connie provided you with excellent service and made your transition to State Farm smooth and enjoyable. We appreciate your feedback!"
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Alex Munoz

May 12, 2025

5  out of  5
rating by Alex Munoz
"Always amazing customer service from Lori's team. They are prompt to resolve our needs always with a smile. Thank you Connie."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Matthew Brown

May 9, 2025

5  out of  5
rating by Matthew Brown
"Recently I applied for life insurance through my local State Farm office. The process was quick and easy. A nurse stopped by my house to take bood samples, my blood pressure so on and so forth. Today I recieved a call from my agent (Jackie) to tell me that since my health was very good that it lowered my premium substantially. That is what makes State Farm such a pleasure to work with. Friendly and professional with out any pressure!"
We responded:
"Thank you so much for sharing your experience! We’re thrilled to hear that the life insurance process was smooth and convenient for you. Jackie and our team take pride in providing friendly professional service without pressure. It’s great news that your excellent health helped lower your premium - definitely a win-win! We truly appreciate your trust in Lori Vajdich State Farm and we look forward to being here for you!"
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Jennifer Woods

May 8, 2025

5  out of  5
rating by Jennifer Woods
"I just switched to State Farm and so far, I couldn't be more pleased. Mary & Lori have been excellent to work with. Extremely fast response time and patience for a customer who is to busy to know which end is up. ;O) Not to mention that their rates were significantly less than the other providers when adding a minor to our policy. I look forward to a great relationship and adding additional lines in the future."
We responded:
"Thank you so much! We’re thrilled to hear that you’re pleased with your experience with Lori Vajdich State Farm Insurance Agency. Our team, including Mary, is dedicated to providing exceptional customer service and fast response times, and we’re glad that it made your transition to State Farm smooth and enjoyable. We are happy we can offer you competitive rates and comprehensive coverage options, especially when it comes to adding family members to your policy. It’s great to know that we could provide you with the value you were looking for! We’re excited to build a lasting relationship with you and assist you with any additional insurance needs in the future. Whether it's auto, home, or life insurance, we’re here to help you every step of the way. Thank you again for your feedback, and welcome to the State Farm family!"
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Virginia Doyle

May 8, 2025

5  out of  5
rating by Virginia Doyle
"Lori's office is fantastic. They are able to assist so quickly. Jackie eased my mind in seconds when I thought I had an emergency :)"
We responded:
"We're thrilled to hear that you had a great experience switching your auto insurance with us! Our team works hard to make the process as smooth and seamless as possible. We appreciate you taking the time to share your feedback and so happy we saved you money on your auto insurance! Drive safe and have a great day!"
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Joseph

April 24, 2025

5  out of  5
rating by Joseph
"Mary and the team are fantastic. I’ve worked with them for years. Currently in the process of buying a home and their responses are lightening fast and they’re always easy to reach. Honestly couldn’t be happier with the team."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Connie at Lori Vajdich State Farm Agency provided you with a great experience. Our team is dedicated to delivering excellent insurance service, and it's always rewarding to know when we've met that goal. If you have any more questions about your insurance needs or need assistance in the future, don't hesitate to reach out. We appreciate your support!"
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Dj Krizancic

April 23, 2025

5  out of  5
rating by Dj Krizancic
"Kellie was extremely helpful in getting our new car switched over on our policy"
We responded:
"So happy Kellie was extremely helpful in getting your new car switched over to your State Farm policy. Providing excellent service is our top priority at the Lori Vajdich State Farm Insurance Agency. We appreciate your business!"
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joe strand

April 22, 2025

5  out of  5
rating by joe strand
"Anytime that I have questions or needed something I would call Kelli or one of the other ladies in the agency they helped they Got me what I needed right away I didn’t have to wait for it and if there was any issues with it, you figured out a way and they got me what I needed"
We responded:
"Thank you! We're thrilled to hear that Kelli and our team were able to provide you with immediate assistance whenever you had questions or needed support. At Lori Vajdich State Farm Insurance, we strive to ensure our clients have quick access to the information and resources they need to manage their policies effectively. Your trust in us to navigate any issues is greatly appreciated. "