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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeff Hogya

May 4, 2026

5  out of  5
rating by Jeff Hogya
"Today I called the office to add our home insurance to our monthly bill. I spoke with Kellie and she was truly a pleasure to talk with. She told me everything she was doing as she did it and as it was completed. She explained what I should expect our next bill to be and when the change goes into effect. In today’s climate of minimal customer service this office provides great customer service. I very much appreciate Kellie’s time"
We responded:
"Thanks so much Jeff! So happy we can help you with your insurance. We pride ourselves on offering the best customer service experience possible!"
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Tiffini Foss

May 4, 2026

5  out of  5
rating by Tiffini Foss
"Easiest company to work with! They double check everything and are always so fast when updating policies!"
We responded:
"Thank you so much for your kind words! We’re glad to hear our team has made the process easy and has been quick and thorough when updating your policies. Taking the time to double check the details and provide fast, reliable service is something we work hard to do every day. We truly appreciate your trust in Lori Vajdich State Farm and look forward to continuing to help with your insurance needs."
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Chris Jasinski

April 27, 2026

5  out of  5
rating by Chris Jasinski
"Connie and Lori have been so helpful! They truly have been the best insurance agents I have ever had. They are extremely responsive and helpful with their coverage recommendations."
We responded:
"Thank you so much for your kind words! We truly appreciate the opportunity to help with your auto and homeowners' insurance needs and are so glad to hear we have provided the responsive service and coverage guidance you deserve. Our goal is always to help customers feel confident in their insurance decisions by offering personalized recommendations and dependable support. Thank you for choosing Lori Vajdich State Farm for your insurance coverage needs — we’re grateful for your trust and look forward to being here whenever you need us."
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Pat Murie

April 25, 2026

5  out of  5
rating by Pat Murie
"Every time I need to call the office for Blue Anchor Services they have been very helpful. They are always very cheerful an professional."
We responded:
"Thank you so much for your kind words! We truly appreciate the opportunity to help Blue Anchor Services and are glad to hear our office has been helpful, cheerful, and professional each time you call. We’re proud to work with a business that serves homeowners through home remodeling and custom closet solutions, and we’re grateful for your trust in Lori Vajdich State Farm for your business insurance and coverage needs. We’re always here when you need us."
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Justin Satava

April 24, 2026

5  out of  5
rating by Justin Satava
"Lori's team is excellent and Liz is always available whenever I need to make changes or adjustments. 10/10 best insurance people I've ever gone through. State Farm Motorcycle insurance is great too, its active all 12 months of the year and not just April-October like some other companies. Can get out and ride on those 60 degree December days."
We responded:
"Thank you so much for the great review! We truly appreciate your trust in Lori Vajdich State Farm and are so glad to hear that Liz has been helpful whenever you need changes or adjustments to your insurance policies. Providing responsive service and making insurance easy to manage is something our team works hard on every day. We’re also happy to know you’ve had a great experience with your State Farm motorcycle insurance. Having reliable motorcycle coverage year-round is important, especially for those unexpected warm days when you want to get out and ride. Thank you again for choosing Lori Vajdich State Farm for your motorcycle insurance and other insurance needs. We appreciate the opportunity to help with your coverage, policy changes, and customer service needs, and we look forward to being here for you anytime."
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Jennifer Edwards

April 23, 2026

5  out of  5
rating by Jennifer Edwards
"I recently switched to Lori from another agent. Lori and her team are great! She reviewed all my policies, and let me know things I was missing, things I could add, things I didn’t necessarily need. In this short time I heard from Lori and her team often about my policies and coverage. I never heard from my previous agent in the 15 years I was with her. Jackie and Liz are both so helpful and attentive. Most of my conversations were with Jackie. She answered all question and was very patient with us. We added 2 life insurance policies on top of our home and auto. I’m so glad I made the switch to Lori and her team."
We responded:
"Thank you for your wonderful review and for trusting Lori Vajdich State Farm with your home insurance, auto insurance, and life insurance. We are so glad you made the switch and that our team was able to help review your policies, explain your coverage, and identify important options that fit your needs. Jackie and Liz will be so happy to hear your kind words. Providing responsive service, clear answers, and personalized guidance is exactly what we strive for as your State Farm Agency. We want every customer to feel informed, supported, and confident in their insurance policies. We truly appreciate your trust in Lori Vajdich State Farm and look forward to being here for all your insurance needs, from policy reviews to ongoing support for your auto, home, and life insurance coverage. So happy you are part of our State Farm Family!"
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Gina Kubat

April 15, 2026

5  out of  5
rating by Gina Kubat
"An absolutely amazing State Farm agent! She is kind, compassionate, and incredibly knowledgeable, always taking the time to make sure every question is answered and every concern is addressed. You can truly tell she puts the needs of others first in everything she does. Her team reflects that same level of care and dedication—an outstanding group of women led by a truly incredible leader. Together, they create such a welcoming, supportive environment where customers feel valued, heard, and taken care of. If you’re looking for a team that genuinely prioritizes their customers and goes above and beyond, this is the one. Highly recommend!"
We responded:
"Thank you so much for your heartfelt and glowing review! We're truly honored by your kind words about our entire team. At Lori Vajdich State Farm Insurance, compassion, knowledge, and putting our customers’ needs first are the foundation of everything we do. It means the world to us to create a welcoming and supportive environment where you feel valued and cared for. We deeply appreciate your recommendation!"
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Mary Hanna

April 10, 2026

5  out of  5
rating by Mary Hanna
"We have been with Lori’s State Farm office for over 25 years. Liz has been our main point of contact and is extremely knowledgeable and responsive to all of our questions. We are so happy to partner with them."
We responded:
"Thank you for your incredible loyalty and kind words! We're honored to have served you for over 25 years and to hear that Liz has been a knowledgeable and responsive. At Lori Vajdich State Farm Insurance, building lasting partnerships and providing exceptional service is our mission. We truly appreciate your trust and look forward to supporting you for many years to come!"
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Kevin Horvath

April 9, 2026

5  out of  5
rating by Kevin Horvath
"Love the great service @ the State Farm ( Lori Vajdich) office. Liz LoGrande is always super responsive & knowledgeable about all my insurance needs."
We responded:
"Thank you for your kind words! We're so glad to hear that Liz has been responsive and knowledgeable in assisting with all your insurance needs. At Lori Vajdich State Farm Insurance, we’re committed to providing excellent service and personalized coverage. We truly appreciate your trust and look forward to continuing to serve you!"
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Bob Chessman

April 2, 2026

5  out of  5
rating by Bob Chessman
"This office is above and beyond. Communication and knowledge was top notch. Highly recommend."
We responded:
"Thank you for your fantastic review! We're proud to hear that our office provided above-and-beyond service with top-notch communication and knowledge. At Lori Vajdich State Farm Insurance, we’re committed to delivering exceptional support and coverage. We truly appreciate your recommendation!"
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Madison Webb

April 1, 2026

5  out of  5
rating by Madison Webb
"Just met with Liz to set up my life insurance and it was such a fast and smooth experience! I look forward to working with this office in the future. :)"
We responded:
"Thank you for sharing your positive experience! We're glad Liz made setting up your life insurance fast and smooth. At Lori Vajdich State Farm Insurance, we look forward to supporting you with your insurance needs now and in the future. We’re so happy we can take care of your life insurance needs!"
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Angela Ebert

April 1, 2026

5  out of  5
rating by Angela Ebert
"Mary and the rest of the team were amazing as we navigated buying a new home and shopping for insurance. The professionalism while keeping the information transparent was very much appreciated. This team of ladies are welcoming, organized and amazing at communicating. Thank you all for your hard work making this transition seamless."
We responded:
"Thank you for your wonderful feedback! We're delighted to hear that Mary and the entire team provided professional, transparent, and welcoming support as you navigated buying your new home and securing insurance. At Lori Vajdich State Farm Insurance, clear communication and making transitions seamless are top priorities for us. We truly appreciate your kind words and look forward to continuing to assist you with all your insurance needs!"
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Cathy S

April 1, 2026

5  out of  5
rating by Cathy S
"Connie was great to work with. Saved me over $200 on auto insurance. Thank you!"
We responded:
"Thank you for your fantastic feedback! We're glad to hear that Connie was able to help you save over $200 on your auto insurance. At Lori Vajdich State Farm Insurance, we’re committed to providing great coverage at competitive prices. We appreciate your trust and look forward to serving you in the future!"
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Denise Weinmann

March 31, 2026

5  out of  5
rating by Denise Weinmann
"Great service! Super friendly, responsive and helpful! So easy to work with and I'm saving money with the same or better coverage!"
We responded:
"Thank you for your fantastic review! We're thrilled to hear you found our service friendly, responsive, and helpful. At Lori Vajdich State Farm Insurance, we’re dedicated to making insurance easy while helping you save money with the same or better coverage. We appreciate your trust and look forward to continuing to serve you!"
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Jerri Zellers

March 30, 2026

5  out of  5
rating by Jerri Zellers
"Had trouble with my car loan, and I needed info about my insurance policy Lori answered the phone and by the time I hung up and called the bank about the loan all the paperwork had been faxed over. She was kind, and to be honest pretty fast!😄"
We responded:
"Thank you for sharing your great experience! We're happy to hear that Lori was kind and efficient in quickly providing the insurance information you needed to resolve your car loan issue. At Lori Vajdich State Farm Insurance, we strive to deliver fast, helpful service when it matters most. Please don’t hesitate to reach out anytime you need assistance!"
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rochelle mccarthy

March 23, 2026

5  out of  5
rating by rochelle mccarthy
"Exceptional service was provided. All of my inquiries were addressed, my call was returned promptly, and outstanding courtesy was displayed. I am thoroughly satisfied with the service provided."
We responded:
"Thank you for the 5-star review, Rochelle! We’re thrilled to hear you had such a great experience with us here in Mentor at the Lori Vajdich - State Farm Insurance Agent."
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Wendy Copley

March 20, 2026

5  out of  5
rating by Wendy Copley
"She was very friendly and courteous and very knowledgeable. She updated all of our information in the system. She helped us make a payment on our account and she was very friendly"
We responded:
"Thank you for your kind feedback! We're glad to hear that our team provided friendly, courteous, and knowledgeable service while updating your information and assisting with your payment. At Lori Vajdich State Farm Insurance, we’re committed to making every interaction smooth and positive. Please don’t hesitate to reach out if you need any further assistance!"
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Kaite Vencl

March 17, 2026

5  out of  5
rating by Kaite Vencl
"Had to change some info on account. Kellie made it so easy! She was very helpful and knowledgeable."
We responded:
"Amazing! Thank you, Kaite. We appreciate your trust in our team and look forward to continuing to serve you as a State Farm customer. Lori Vajdich - State Farm Insurance Agent "
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Shelly Blanchard

March 16, 2026

5  out of  5
rating by Shelly Blanchard
"We have been with Lori Vajdich’s office for about 20 years and still have great service from Jackie and/or anyone that answers the phone. We still receive the same service today that we did when we started, they are quick, decisive and always eager to please. We have tried switching away for price and keep coming back to this agency. Even even when I have switched to others and come back, I’ve received the same friendly service. They’ve made us a loyal customer! It’s not always about price, it’s about the service you get when you need it."
We responded:
"Thank you for your incredible loyalty and thoughtful review! We're honored to have served you for nearly 20 years and to continue providing the quick, decisive, and friendly service you value. At Lori Vajdich State Farm Insurance, we understand that exceptional customer care is just as important as competitive pricing. It means so much that you keep coming back to our agency, and we remain committed to supporting all your insurance needs whenever you need us. Thank you for being a valued part of our State Farm family!"
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Kari Hall

March 10, 2026

5  out of  5
rating by Kari Hall
"I’ve used State Farm for a number of years now and have always had easy, friendly service and help. Liz LoGrande in particular, has always been readily available when I’ve had any questions, has had patience with my inexperience, and has always had a friendly, approachable attitude. I recommend her to all!"
We responded:
"Thank you so much for your loyalty over the years and for sharing such kind feedback! We’re so glad to hear you’ve consistently had friendly and helpful service from our agency. Liz truly takes pride in being available to answer questions and helping our customers feel confident in their insurance decisions. We appreciate your recommendation and continued trust in Lori Vajdich State Farm to help protect what matters most!"
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Paula Miller

March 9, 2026

5  out of  5
rating by Paula Miller
"Lori and her team are especially helpful and attentive to my needs."
We responded:
"Thank you for your kind review! We truly appreciate the opportunity to assist with your insurance needs. Our team is committed to providing attentive service and helping our customers find the right coverage to protect what matters most. We’re grateful for your trust in Lori Vajdich State Farm!"
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Thomas Bombin

March 6, 2026

5  out of  5
rating by Thomas Bombin
"State farm has been a good choice for me. Connie has been especially helpful when I've had any questions or concerns."
We responded:
"Thank you for your feedback! We're glad to hear that State Farm has been a good choice for you and that Connie has been especially helpful with your questions and concerns. At Lori Vajdich State Farm Insurance, we’re committed to providing attentive and knowledgeable service to meet your insurance needs. Please don’t hesitate to reach out anytime!"
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Paul Muresan

March 3, 2026

5  out of  5
rating by Paul Muresan
"Extremely happy with the service, prices and all the help from Connie. Friendly and knowledgeable customer care always ready for any issues or questions you might have. I always recommend them to all my friends and family members!"
We responded:
"Thank you for your wonderful review! We're thrilled to hear that Connie has provided friendly, knowledgeable service and helped you find great prices. At Lori Vajdich State Farm Insurance, delivering exceptional customer care and tailored insurance solutions is our priority. We truly appreciate your recommendations to friends and family and look forward to continuing to support you!"
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Awesome Loll

March 2, 2026

5  out of  5
rating by Awesome Loll
"Wonderful first impression!! Very thorough and Helpful! This has been a great experience! Thank you you for your help!"
We responded:
"Thank you for your fantastic feedback! We're so glad your first experience with us was thorough and helpful. At Lori Vajdich State Farm Insurance, we’re committed to providing exceptional service every step of the way. We appreciate your trust and look forward to assisting you with all your insurance needs!"
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Zac Warder

February 27, 2026

5  out of  5
rating by Zac Warder
"While my agent has changed over the years (decades), the one person who's been there to help all along is Kellie, and she's truly priceless. She is always ready and willing to do whatever she can to help answer any questions (and I love me some questions!) or work through any of my concerns. A+!"
We responded:
"Thank you for your wonderful review! We're so grateful to hear that Kellie has been a constant, reliable resource for you over the years. Her dedication to answering your questions and addressing your concerns truly reflects the personalized service we strive to provide at Lori Vajdich State Farm Insurance. We appreciate your loyalty and look forward to continuing to support your insurance needs!"